By joining the GEM Collection, your home becomes part of a curated portfolio recognised for quality, consistency, and care. It’s more than a listing, it’s a mark of distinction.
Exclusive Boutique
Apartment Collection
Refined Guests &
High-Value Bookings
Personalized Check-in &
24/7 Concierge Service
In-House Professional Cleaning &
Maintenance (GEM Lab)
Marriott Quality Seal – Homes &
Villas by Marriott Bonvoy
Thoughtful design and personalised planning come together to reveal the true character of a home, enhancing its charm, flow, and sense of place, while quietly increasing its value and appeal.
We present your home to the world with intention and elegance, carefully crafted listings across trusted platforms that reflect the spirit of the space and connect it with guests who truly appreciate it.
Every stay begins long before a guest arrives. Through attentive care, discreet service, we create an experience that feels seamless, warm, and deeply memorable, always aiming for the 5 star review.
The GEM Collection Accreditation is reserved for properties of exceptional character and promise.
This carefully considered process identifies homes that meet our standard of quiet luxury, aesthetic harmony, and guest appeal. Once accredited, a property joins the GEM Collection, a curated portfolio of Portugal’s most remarkable vacation residences.
Each home is selected based on three core criteria:
Settings that elevate the guest experience, whether nestled in a vibrant neighbourhood, overlooking the sea, or immersed in nature.
Design led homes with harmonious architecture and interiors, where beauty, comfort, and thoughtful details create a welcoming, elevated experience.
Unique homes with standout features or character spaces that leave a lasting impression and speak to the discerning eye of the modern traveller.
From daily operations to delicate details, we handle it all: Professional housekeeping, maintenance, guest messaging, check-ins, and more. You enjoy the returns, we manage the rest quietly and efficiently.
Every home is unique. We take the time to understand yours, its rhythm, character, and ideal guests. Crafting a personalized setup and allowing for flexibility around your own stays.
Intelligent pricing, strategic calendar management, and global platform visibility help to ensure a steady demand, while our clear reporting brings confidence in your property’s performance.
At GEM, we look at all properties as if they were our own, so our Property Owners know they’re leaving their beautiful homes in good hands. From management to marketing, our Property Owners can rest assured they’ll be rewarded for trusting in us — and, of course, letting us take care of their properties and open their doors to guests who appreciate them.
RanyaA real gem that we encountered in Portugal. Honest, professional and a hardworking team.
Bernardo is more like a VIP concierge and a partner than a service provider.
Keep it up and we are sending you love from the other side of the world.
KurtWe have collaborated since early 2015 with Gem Accomodation to our entire satisfaction. They take care of our property as if it was theirs and they are available day and night to solve eventual problems.
Moreover they realise excellent occupation rates even in the low season .
JoyceI have relied on the terrific management services of Gem Accommodation for over 7 years. It’s a demanding job, and Gem takes pride in meeting those demands and exceeding all expectations. Most important to me, a property owner living over 5000 kilometers away, I know I can trust Gem to worry about our property far beyond occupation rates.
TerezaWe have been with GEM since 2018 and even though we live in a distant country we are very happy. They are very professional in all areas and in addition to taking care of the income, they are also very attentive to their maintenance. I recommend them with great peace of mind, as I assure you that you will not regret it, they are truly in the industry and enjoy what they do.
Property Owners can be anyone from anywhere, as long as their homes have shown the necessary requirements to be part of the GEM Collection.
There are families with beautiful homes who love getting away every chance they get and busy people travelling all year round, for example, who want to make the best use of their property.
GEM SERVICED ACCOMMODATION comes in at the right time so that Property Owners can rent their homes hassle-free and leave it at the hands of professional, highly experienced partners that value thoughtful and attentive service.
In case you are wondering, GEM SERVICED ACCOMMODATION has a team available to help Property Owners with their properties and the entire GEM collection process, from assessing the property to decorating.
Being a Property Owner and partnering with GEM means countless benefits. Here are some of them:
● Management: GEM is highly experienced and skilled in managing properties and making sure everything is running smoothly.
● Security: GEM makes sure all keys are kept in safes and logged in and out every time the staff uses them. Insurance policies and pre-agreed Terms & Conditions are part of the rental contract.
● Maintenance: GEM strives to keep all properties working properly by attending to their every need and requirement.
● Marketing: GEM promotes all properties and services through their communication channels and brings professional photographers to capture the homes to their full potential.
● Cleaning: GEM provides a professional cleaning service through their GEM Lab, including fresh bed linen and towels every 7 (seven) nights.
In addition to the benefits of partnering with GEM, we have a few more advantages to show you:
● Guest Profile: GEM guests favour quality over price, and they are no strangers to looking at a GEM property and the respective rental as an outstanding experience.
● Higher Rates: GEM rental rates are justifiable by the vast array of services we provide our Property Owners and guests, as well as other significant factors, like privileged location, home typology and demand/supply ratio.
● Occupancy Rate: GEM promotes and markets, both online and offline, all the properties in the collection as a way to maximise the occupancy rate, and our partners and potential renters appreciate our professional and thorough communication. ● Market Positioning: The requirements for a property to be part of the GEM collection allow for a market positioning that aligns with a premium segment.
● Attention to detail: GEM leans on management skills that go through every little detail, from preparing the property for renting to taking care of the aspects related to maintenance, business and relationship with the Property Owner.
Our property collection comprises hand-picked apartments located in Portugal's most authentic and historic neighbourhoods, most of which are in sunny Lisbon. GEM makes sure all properties blend comfort, quality, and character perfectly, with unique design details and comfortable furniture that turn a house into a home.
Yes. There are management tools we can share with Property Owners who just need that option, such as availability calendars or operational procedures. Contact us for further information about this specific option.
When applying, a Property Owner needs to give out some information regarding their property, location, typology, general description, and photos.
When a Property Owner applies through the form on our website, they will receive a kick-off e-mail with essential information and initial remarks. After this, a GEM staff member will contact the Property Owner to exchange all the information required to complete the application and understand if everything is up to the task to go further with our quality evaluation procedure.
Our GEM team pulls out all the stops to guarantee quality evaluation procedures are being carried out successfully so that both our collection and accommodation experience can be as remarkable as possible. It's not rocket science, but we must ensure that all our homes have prime locations, exclusive character, and the necessary features to match our guests' expectations.
Once the contract has been signed, we will keep the Property Owner in contact with a GEM staff member for a period of time where every question and query about the property can be answered and tended to. It is crucial that GEM knows everything about the managed property to take care of it as if it were our own. At the same time, we complete a professionally styled photo shoot so that your property is at its best for future renters to enjoy.
The contract has the duration of 1 year with the possibility of renewal after that time. In case of termination, a 3-month written notice is mandatory.
Yes, a Property Owner has complete control over the availability only if agreed with GEM during the onboarding stage.
GEM SERVICED ACCOMMODATION has the know-how and experience to ensure all house rules are implemented and effectively followed. A GEM staff member welcomes and greets all guests on arrival at the property and verifies IDs in person, ensuring that everything is in order.
When guests are staying at a property, they will be looked after by our support team, available 24/7. They will take care of any requests and act immediately on any issue that arises.
We take damage deposits for all guests and have insurance policies to cover both the interiors and the home itself.
Because each of our properties is unique, there are many variables. GEM will model a Property Owner's expected income as a next step based on size, design, location, and availability. In addition to marketing your home across our channels, we also promote all properties to reach the most significant number of potential guests.
GEM ensures all permits and registrations are taken care of with the local authorities, as well as the necessary insurance for the property, the owner, and the guests.
GEM provides a user and policy manual to every property in its collection, while the guests are given a contract that needs to be signed by both parties and includes the Terms & Conditions of the respective rental.
In case of breach or non-compliance with the Terms & Conditions, GEM will take the necessary measures and provide adequate risk management and due diligence.
All keys to the property are kept safe and logged in and out every time the GEM staff uses them. In addition to this, whenever a property needs maintenance, GEM makes sure the best-trusted professionals take care of the situation.
At the end of the month, GEM sends out a financial statement and wire transfers the amount due in Euros to the bank account provided.
If you are interested in joining our GEM Collection and become a GEM Property Owner, fill out our form and let us know about your beautiful home.