Sit back and enjoy your life.
Your home will be ready when you get back.
1) Complete the application form to get in touch
2) We schedule a visit to your home
3) We add your home to Gem Collection
4) We market and promote your homeJoin Us
Regardless of typology or general attributes, every GEM property makes a wonderful impression on all our guests. With unique details and relaxing interior settings, our GEM properties stand out for their quality, comfort, and style.
When your home becomes part of our GEM collection, our goal is to make the best out of your property. We’re the ones who will help your property achieve what it needs to create the greatest experience for guests.
For GEM, the most important thing is keeping our Property Owners happy while making sure their homes fulfil the purpose they had for them when applying to join our GEM collection. From selecting the most suitable time for renting to choosing the kind of rental they are after our Property Owners have all the flexibility they need.
In addition to having a support team available 24/7 and a cleaning service that goes above and beyond to keep all GEM properties as perfect as they can be, GEM takes pride in its thoughtful and distinct approach that makes guests feel right at home.
At GEM, we look at all properties as if they were our own, so our Property Owners know they’re leaving their beautiful homes in good hands. From management to marketing, our Property Owners can rest assured they’ll be rewarded for trusting in us — and, of course, letting us take care of their properties and open their doors to guests who appreciate them.
Rania Check What Other Homeowners Have Said
A real gem that we encountered in Portugal. Honest, professional and a hardworking team.
Bernardo is more like a VIP concierge and a partner than a service provider.
Keep it up and we are sending you love from the other side of the world.
Unique serviced apartments with tailored hospitality located in prime locations.
A distinct collection of exclusive properties for those looking to stay in Lisbon and/or invest with a yield associated.
Professional laundry, cleaning, and maintenance service for the hotel, restaurant, and local accommodation sectors in the greater Lisbon area.
Property Owners can be anyone from anywhere, as long as their homes have shown the necessary requirements to be part of the GEM Collection.
There are families with beautiful homes who love getting away every chance they get and busy people travelling all year round, for example, who want to make the best use of their property.
GEM SERVICED ACCOMMODATION comes in at the right time so that Property Owners can rent their homes hassle-free and leave it at the hands of professional, highly experienced partners that value thoughtful and attentive service.
In case you are wondering, GEM SERVICED ACCOMMODATION has a team available to help Property Owners with their properties and the entire GEM collection process, from assessing the property to decorating.
Being a Property Owner and partnering with GEM means countless benefits. Here are some of them:
● Management: GEM is highly experienced and skilled in managing properties and making sure everything is running smoothly.
● Security: GEM makes sure all keys are kept in safes and logged in and out every time the staff uses them. Insurance policies and pre-agreed Terms & Conditions are part of the rental contract.
● Maintenance: GEM strives to keep all properties working properly by attending to their every need and requirement.
● Marketing: GEM promotes all properties and services through their communication channels and brings professional photographers to capture the homes to their full potential.
● Cleaning: GEM provides a professional cleaning service through their GEM Lab, including fresh bed linen and towels every 7 (seven) nights.
In addition to the benefits of partnering with GEM, we have a few more advantages to show you:
● Guest Profile: GEM guests favour quality over price, and they are no strangers to looking at a GEM property and the respective rental as an outstanding experience.
● Higher Rates: GEM rental rates are justifiable by the vast array of services we provide our Property Owners and guests, as well as other significant factors, like privileged location, home typology and demand/supply ratio.
● Occupancy Rate: GEM promotes and markets, both online and offline, all the properties in the collection as a way to maximise the occupancy rate, and our partners and potential renters appreciate our professional and thorough communication. ● Market Positioning: The requirements for a property to be part of the GEM collection allow for a market positioning that aligns with a premium segment.
● Attention to detail: GEM leans on management skills that go through every little detail, from preparing the property for renting to taking care of the aspects related to maintenance, business and relationship with the Property Owner.
Our property collection comprises hand-picked apartments located in Portugal's most authentic and historic neighbourhoods, most of which are in sunny Lisbon. GEM makes sure all properties blend comfort, quality, and character perfectly, with unique design details and comfortable furniture that turn a house into a home.
Yes. There are management tools we can share with Property Owners who just need that option, such as availability calendars or operational procedures. Contact us for further information about this specific option.
When applying, a Property Owner needs to give out some information regarding their property, location, typology, general description, and photos.
When a Property Owner applies through the form on our website, they will receive a kick-off e-mail with essential information and initial remarks. After this, a GEM staff member will contact the Property Owner to exchange all the information required to complete the application and understand if everything is up to the task to go further with our quality evaluation procedure.
Our GEM team pulls out all the stops to guarantee quality evaluation procedures are being carried out successfully so that both our collection and accommodation experience can be as remarkable as possible. It's not rocket science, but we must ensure that all our homes have prime locations, exclusive character, and the necessary features to match our guests' expectations.
Once the contract has been signed, we will keep the Property Owner in contact with a GEM staff member for a period of time where every question and query about the property can be answered and tended to. It is crucial that GEM knows everything about the managed property to take care of it as if it were our own. At the same time, we complete a professionally styled photo shoot so that your property is at its best for future renters to enjoy.
The contract has the duration of 1 year with the possibility of renewal after that time. In case of termination, a 3-month written notice is mandatory.
Yes, a Property Owner has complete control over the availability only if agreed with GEM during the onboarding stage.
GEM SERVICED ACCOMMODATION has the know-how and experience to ensure all house rules are implemented and effectively followed. A GEM staff member welcomes and greets all guests on arrival at the property and verifies IDs in person, ensuring that everything is in order.
When guests are staying at a property, they will be looked after by our support team, available 24/7. They will take care of any requests and act immediately on any issue that arises.
We take damage deposits for all guests and have insurance policies to cover both the interiors and the home itself.
Because each of our properties is unique, there are many variables. GEM will model a Property Owner's expected income as a next step based on size, design, location, and availability. In addition to marketing your home across our channels, we also promote all properties to reach the most significant number of potential guests.
GEM ensures all permits and registrations are taken care of with the local authorities, as well as the necessary insurance for the property, the owner, and the guests.
GEM provides a user and policy manual to every property in its collection, while the guests are given a contract that needs to be signed by both parties and includes the Terms & Conditions of the respective rental.
In case of breach or non-compliance with the Terms & Conditions, GEM will take the necessary measures and provide adequate risk management and due diligence.
All keys to the property are kept safe and logged in and out every time the GEM staff uses them. In addition to this, whenever a property needs maintenance, GEM makes sure the best-trusted professionals take care of the situation.
At the end of the month, GEM sends out a financial statement and wire transfers the amount due in Euros to the bank account provided.
If you are interested in joining our GEM collection and become a Property Owner, fill out our form and let us know about your beautiful home.join us